The short version of how working with Robal works. Every customer gets the formal agreement before any money changes hands.
Robal is a managed AI ops teammate, sold as a monthly plan. Every engagement starts with a demo and a conversation — we'll tell you straight if it's not a fit. Plans are a monthly work allowance with a hard ceiling: when it's used up, Robal pauses rather than billing you more.
We're in beta and we say so. Robal drafts, chases and runs work, and anything consequential waits for your approval — but like any teammate it can get things wrong, which is why you're always the last word. We claim what's shipped and nothing that isn't (see the security page for the current honest list).
Cancel anytime — no lock-in, no exit fees. Ask for your data and you'll get it.
The contractual terms — liability, data processing, service detail — come as a written agreement with every customer before anything is signed or charged. Email matthew@robalai.com for a copy.
Last updated 12 June 2026 · matthew@robalai.com